Tree of Life Ministries UK (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information. This Privacy Policy also sets out your rights to control personal information we hold about you. By engaging with us—whether through our website, events, or other services—you agree to the terms of this policy. The rules on processing of personal data are set out in the Data Protection Act 2018 (DPA18).
1. Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, postal address, phone number, sex, date of birth and other details you provide.
● Special categories of data including your health, any disability and dietary requirements.
● Payment Information: If you make a donation or payment, we may collect donation details, billing information, payment card details, or other payment-related information including Gift Aid status (as required by HMRC).
● Non-Personal Information: Data such as browser type, IP address, and browsing behaviour collected through cookies or similar technologies to improve website performance.
The vast majority of the information we hold is obtained directly from our forms that you have filled in (such as contact forms, donation forms, booking forms, application forms, registration forms and events forms).
2. How We Use Your Information
We use the information collected in pursuit of our legitimate interest in fulfilling our charitable purposes including the following particular purposes:
● To provide benefits and services to you in furtherance of our charitable mission.
● To communicate with you regarding our programmes, events, and updates.
● To process donations, send receipts, and manage donor records.
● To achieve our strategic and operational goals including recruitment of staff and volunteers.
● To improve our website and tailor your experience.
● To comply with legal obligations and protect against fraud.
We will not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Sharing Your Information
We treat your personal data as strictly confidential. We may share your information under the following circumstances:
● With your consent
● With trusted service providers: Certain third-party partners may have access to the information you provide us, including payment processors, email delivery platforms, and website analytics programs. These providers are bound by confidentiality agreements and can only use the information for the specified purposes.
● As required by law and public interest: To comply with legal obligations, respond to requests from public authorities, protect our rights and safety or to protect public health.
4. How We Protect Your Information
We take reasonable measures to safeguard your personal information, including:
● Keeping your personal data only as long as is necessary for the purposes for which it was collected (unless otherwise advised).
● Keeping data securely and destroying it when no longer required.
● Restricting access to personal data to authorised personnel only.
● Regularly updating our security practices to address emerging threats.
● Maintaining website plugins to avoid potential security vulnerabilities.
While we strive to protect your information, no transmission method or storage system is entirely secure. Therefore, we cannot guarantee absolute security.
5. Your Privacy Rights
Unless subject to an exemption under the DPA18, you have the following rights with respect to your personal data:
● The right to request a copy of the personal data which we hold about you;
● The right to request that we correct any personal data if it is found to be inaccurate or out of date;
● The right to request your personal data is erased where it is no longer necessary to retain such data;
● The right to withdraw your consent to the processing of your special categories of personal data at any time, where consent was the lawful basis for processing such data;
● The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
● The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
● The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
6. Use of Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies may collect data such as browser type and user preferences. You can control cookie preferences through your browser settings.
7. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please review their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Please check back regularly to keep informed of updates to this Privacy Policy as you will be deemed to have accepted any changes if you continue to use our website after an update has been posted.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Tree of Life Ministries UK
Paul Smith
psmith@tolministries.org.uk
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office on 03031231113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
This policy was last reviewed January 2025.
